Bridging empathy and technology.
My career vision is to share my breadth of experiences and contribute them to a role where I can make a significant impact for a company that I believe in.
Welcome to a brief history of my work experience, business endeavours and journey so far.
In my pursuit of continuous learning and development, I hope to contribute my breadth of experience, skills, empathy and passion to make an impact in a role within the product management space. I have a strong track record of bringing products from concept to launch while managing the strategic execution for impactful product development, while also being hands-on in the building and execution of 0-1 products.
I love anything entrepreneurial that requires creative problem solving, and my goal is to contribute to an organisation that embodies innovation, empathy, impact and human-centric design. I seek opportunities to learn and hone my product instinct, and enjoy fast-paced environments, embracing ambiguity, taking ownership, and I thrive within organisations whose culture perfectly balances ambitious thinking, intensity, positivity, execution and passion.
I am confident in my capacity to translate my unique combination of experiences, skills, leadership, empathy and passion into value for an organisation I believe in.
Employment History
With 8+ years of experience in leadership, product management, User Experience (UX) design, technology, education, healthtech, nature tech, and the startup space, I am excited for the next stage of my career and to continuing making an impact.
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Hupe is healthcare startup focused on the future of wellness and performance by delivering health optimisation programs that combine advanced diagnostic testing, expert integrative wellness experts, data collection & analysis and wellness concierge services.
Key Responsibilities
Led the 0-to-1 development of Hupe’s hyper-personalised health platform, taking a hands-on role in shaping product vision, building and execution, and crafting a roadmap to deliver on the company’s mission of optimising longevity and well-being.
Designed and implemented multiple lab integration solutions and API’s using standardised health data formats (e.g., HL7/FHIR), improving interoperability and data quality for bioinformatics and clinical insights.
Developed a robust technology ecosystem that integrated 1,500+ biomarkers from advanced diagnostic data from labs, biometric wearables, patient dashboards, data analysis and real-time health monitoring tools
Successful launch of the first iteration of the Hupe Platform in both London & Dubai within 8 weeks joining
Developed AI/ML implementation strategy to enhance the patient outcomes and operational scalability aligned with product goals.
Supported the initial growth of the product and exclusive patient base from $0 to $175k+ per month
Registered Manager and Nominated Individual for the CQC registration and managing regulation and policy compliance company-wide
Manage a cross-functional team of engineers, wellness experts and Hupe Experience Managers to deliver a world-class patient experience
Coordinated with integrative medicine doctors, functional nutritionists, sports medicine doctors, physiotherapists, and other experts, to ensure they could deliver outcome-oriented wellness strategies during patient’s journey, and reported directly to the CEO
Collaborated with Hupe Experience Managers to achieve a 95% satisfaction rate, ensure high levels of patient engagement, a smooth onboarding process and the effective ongoing use of the product
Leveraged data to personalise patient interactions, program effectiveness, and enhance retention by showcasing health metric improvements and informing strategic adjustments
Most Satisfying Achievement
Solving many unresolved health issues for clients who had lost hope they’d find a solution.
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Native helps individuals and companies protect our planet, one Square at a time. Native brings nature markets to life by tying individuals and businesses impact to real, tangible, precious places which can be seen on a map.
Led the 0-to-1 product development and launch of Native's digital platform and website as the sole product manager and designer
Launched a new class of environmental asset and the financial model for its implementation within nature markets and financing
Implemented Native’s interactive map and impact data analytics dashboard that enables users to directly fund, track, trade and showcase their impact portfolio of projects from across the world using Native’s multi-metric impact methodology
Optimised proprietary algorithms that structured a grid system, partitioning the globe into marketable 3m² land units for conservation
Designed and implemented API integrations with partners to trigger the purchasing of Native Squares within external infrastructures
Developed a long-term product vision for the Native platform in line with the company’s ambitious mission and goals
Tailored customer-focused solutions for B2C and B2B clients, expanding Native's reach and impact across diverse market segments
Established monetization strategies that led to significant revenue growth for Native and ensured that a significant portion of funds directly supported local guardians and indigenous communities, enhancing involvement and project authenticity
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Voice of Health is a preventative mental health tech startup that developed a telehealth mobile app platform which provides a safe place where users can receive online accessible peer support and talk one-on-one with a trained Active Listener.
Key Responsibilities
Built a mental health mobile application from the ground up to be used in over 40 countries worldwide
Developed a multi-sided marketplace where users connect with Active Listeners for preventative mental health support
Head of business strategy, product management, design and roadmap from MVP to Full-Scale Product
Organisation leadership and fulfilling our vision using data insights and human experience to drive decision making
User Experience (UX) Research, insight analysis, strategy, prototyping and design
Qualitative and quantitative data research, management, visualisation and monitoring of relevant KPI's (incl. 24min+ average session engagement time, over 2x the average of other similar social platforms)
Achieved 95 Net Promoter Score for our training package and a 15% activation rate of completions converting to volunteer Active Listeners
Cultivated an inspiring and uplifting workplace culture empowering growth, operational efficiency and performance
Developed an Active Listener Training Course and mentor program that has currently has 2,150+ active enrolments
Established 25 organisational partnerships including Monash and Deakin University and managed stakeholders
Conducted over 350 Active Listening Workshops and grew a cohort of over 300 volunteer Active Listener supporters
Achievements
95 NPS Score for Active Listening Course and training package, and achieved university endorsements
Achieved 24min+ average session engagement time, over 2x the average of other similar social platforms
Awarded Australia’s Youth Impact Leader for 2021’s AASYP Spotlight Series - ASEAN-Australia Strategic Youth Partnership
Established 25 organisational partnerships including Monash and Deakin University and managed stakeholders
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Optyc Media was a creative agency specialising in videography, drone cinematography, photography, creative and web design.
Key Responsibilities
Organisation leadership, business growth, technology infrastructure and assembled a talented team of creative professionals
Creative Director overseeing all projects from concept to completion including video editing and deliverables review
Increased annual revenue by 55% through strategic partnerships with major construction firms such as Burbank Australia, securing creative contracts for 14 residential housing projects
Showcased one of Melbourne’s largest townhouse estates in collaboration with Frasers Property and Burbank Australia
Hand-crafted service design for all clients through collaborating with relevant creative professionals and contractors
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Co-ordination and training of individuals within a variety of business sectors including rural areas, with a strong adaption of training to suit the clients working environment.
I was responsible for educating individuals to utilise various techniques and protocols to provide immediate assistance to injured or ill people by providing first aid in emergency situations.
Key Responsibilities
Developed and delivered training programs
Assessed student performance against a learning criteria
Maintained and Improved Training Materials
Ensured Compliance
Coach new trainers and monitor performance
Cohort Management
Achievements
Personally trained close to 20,000 people
Qualified instructor in 25 course types
Trained major organisations such as Aldi Supermarkets, Country Fire Authority (CFA), Major Road Projects Victoria (MRPV), Wesfarmers and many more.
Awarded “Most Reliable & Trustworthy Trainer” for 2022
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Maritime Warfare Officers, as Commanding Officers' representatives, are responsible for the control and safety of naval vessels at sea and alongside. This involved leading and managing other members of the crew and also utilising the tools and technology at hand to best execute tasks.
Additionally, the New Entry Officer Course I undertook covered leadership, management, officer development, communications, drill and ceremonial, physical training, naval message writing, officer of the day duties, Defence studies, character guidance, first aid and emergency training, navigation and risk management.
Key Responsibilities
Leadership and prioritisation of ship tasks and divisional responsibilities
Bridge operations and coordinated cross-functional ship departments to optimize safety and efficiency
Systems management, ship bridge coordination and radar equipment operation
Navigation, radar, engineering, hydrographic & oceanography mapping systems management
Assisted in the navigation of a 200+ crewed ship in dynamic, high-risk environments while adhering to maritime law and Navy regulations
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Key Responsibilities
Built and maintained strong client relationships through a deep understanding of individual needs, values, and lifestyle goals.
Negotiated effectively between buyers and vendors to achieve optimal outcomes in high-stakes transactions
Listed, marketed, and sold residential properties within a highly competitive market environment
Prepared, reviewed, and managed sales documentation, including contracts and authorities, ensuring accuracy and compliance
Developed and executed tailored marketing strategies and campaigns to drive property exposure and buyer engagement.
Achievements
Responsible for selling of over $80 million worth of property
Twice selected as the sales agent for Channel Nine’s TV show “The Block”